Frequently asked questions
Here are a few of the frequently asked questions. If you have a question that is not listed below, please contact us, we would be happy to answer your query.
We are often asked to help in commercially sensitive or secret areas. We can easily arrange Non-Disclosure-Agreements (NDA) so we can share information freely. We take client confidentiality extremely seriously. We have a secured office and staff cleared for defence contracts work.
FSS has been supporting large primes with fixed price offload work over the last 22 years. We have a number of case studies we are happy to share with you to provide confidence of our ability to mix short term resources to longer term ‘risk share’ offloads.
Yes – we can support your requirements either at your own premises or on our own Cale House site. Our security processes are audited regularly and we are happy to provide further details of the level of security we can support on request.
We have specialised requirements with confidential data, do you have the processes to protect our data?
Yes – we can provide further details on request.
You do – all development contracts carried out by FSS provide the customer full design and IPR rights as agreed within the contract terms and conditions.
Our Quality Manual System is regularly audited to ISO9001 to provide the evidence necessary to deliver systems and software development on site.
Yes – we have our own hardware lab where prototypes / technical demonstrators can be built to your requirements. This has been used over many projects in both the underwater and aerospace domains.
Yes – the Cale House building provides facilities for testing of equipment both on site and remotely. Further details can be provided on request.
FSS is happy to integrate customer staff into offloads if required. We are also willing to train staff on a ‘knowledge transfer’ basis dependent on length of contract and requirements.